Last updated: November 4, 2026
Muster USA ships orders to addresses in the United States. Shipping is free on orders of $50 or more and a flat $5.95 on orders under $50. Orders are processed within 1–3 business days, and you get a tracking link by email as soon as your order ships.
How much does shipping cost?
Muster USA charges one flat shipping rate based on your order subtotal after discounts. The exact shipping cost is always shown in your cart and at checkout before you pay.
| Order subtotal | Shipping method | Shipping cost |
|---|---|---|
| Under $50.00 | Standard shipping | $5.95 flat rate |
| $50.00 and over | Free US shipping | Free |
The $50 free-shipping threshold is based on the merchandise subtotal after any discount code is applied. Sales tax, where it applies, does not count toward the threshold.
How long does it take to process an order?
Muster USA processes orders within 1–3 business days. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after 12:00 p.m. Pacific Time, or on a weekend or holiday, start processing the next business day. During Veterans Day, Memorial Day and the December holidays, processing can take longer; any delay will be posted on this page and in your order confirmation email.
How long does delivery take?
After your order ships, standard delivery inside the contiguous United States usually takes 5–12 business days. Delivery to Alaska and Hawaii can take longer. Delivery times are estimates from the carrier and are not guaranteed; weather and carrier delays are outside our control.
| Step | Estimated time |
|---|---|
| Order processing | 1–3 business days |
| Transit, contiguous U.S. | 5–12 business days |
| Total, order to delivery | 6–15 business days |
Where does Muster USA ship?
Muster USA currently ships to addresses in the 50 United States and Washington, D.C. We do not ship internationally at this time. If you need delivery to an APO, FPO or DPO military address or to a U.S. territory, contact us before you order and we will tell you whether we can deliver and what it costs.
How do I track my order?
Muster USA emails a tracking link to the address used at checkout when your order ships. You can also check the status of an order on our Track Your Order page with your order number and checkout email. If the tracking link has not updated for 5 business days, email us and we will contact the carrier for you.
What if my package is lost, late or damaged?
Contact Muster USA within 30 days of the estimated delivery date if your package never arrived, shows as delivered but you cannot find it, or arrives damaged. Include your order number and, for damaged items, a photo of the item and the box. We will work with the carrier and, if the package cannot be found or the item is damaged, send a replacement or a full refund at no cost to you. You do not need to send a damaged item back.
Can I change my shipping address?
You can change your shipping address until your order ships. Email [email protected] with your order number and the correct address as soon as possible. Once a package is with the carrier we cannot redirect it. Please double-check your address at checkout; if an order is returned to us because the address was wrong, we will reship it after you confirm the address and pay the shipping cost again.
Do you charge sales tax or other fees?
Muster USA shows the full order total, including shipping and any applicable sales tax, at checkout before you pay. We do not add handling fees or surcharges after checkout. Because we only ship within the United States, there are no customs duties or import fees.
Shipping questions
For any shipping question, email [email protected] or use our contact form. Muster USA, 408 Daytona Dr, Goleta, CA 93117, USA.
See also: Returns & Refunds · FAQ · Terms of Service
