Last updated: November 4, 2026
This Privacy Policy explains what personal information Muster USA collects when you visit musterusa.com or place an order, how we use it, who we share it with, and the choices and rights you have. Muster USA does not sell your personal information.
Who we are
Muster USA operates the online store at musterusa.com. Our business address is 408 Daytona Dr, Goleta, CA 93117, USA, and you can reach us about privacy at [email protected].
What personal information do we collect?
Muster USA collects only the information needed to run the store and serve you:
| Category | Examples | Source |
|---|---|---|
| Identifiers and contact details | Name, email address, phone number (if given), shipping and billing address | You, at checkout or in forms |
| Order information | Products bought, order total, discount used, order notes | Your orders |
| Payment information | Payment method type and transaction status. Full card numbers are handled by our payment processor, not stored by us | Payment processor |
| Military discount verification | Service status and the details you submit in the verification form | You |
| Messages | What you send through the contact form or by email | You |
| Device and usage data | IP address, browser type, pages visited, cart contents, cookies | Your browser |
How do we use your information?
- To process, ship and deliver your order and send order and shipping emails.
- To handle replacements, refunds, cancellations and customer support.
- To verify eligibility for the military discount and issue your code.
- To prevent fraud, secure the site and meet legal, tax and accounting obligations.
- To send news and offers, only if you subscribe. Every marketing email has an unsubscribe link.
Who do we share it with?
Muster USA shares personal information only with service providers who help us run the store, and only what they need:
- Payment processors to take payment and prevent fraud.
- Shipping carriers to deliver your order (name, address and, if needed, phone number).
- Website hosting, email and IT providers that store data or send emails for us.
- Authorities when required by law or to protect our rights and customers.
We do not sell personal information and we do not share it for cross-context behavioral advertising.
Cookies
musterusa.com uses cookies that are needed for the store to work, such as keeping items in your cart, keeping you signed in and protecting checkout. You can block or delete cookies in your browser settings, but the cart and checkout may not work without them. If we add analytics or advertising cookies in the future, we will update this policy first.
Do Not Track: Our site does not currently respond to browser Do Not Track signals, because there is no common standard for them. We will honor Global Privacy Control (GPC) signals as a request to opt out of any sale or sharing, if we ever engage in either.
How long do we keep it?
Muster USA keeps order records for as long as needed for tax, accounting and legal purposes, generally up to 7 years. Contact form messages and discount verification details are kept only as long as needed to answer you or verify eligibility. Newsletter data is kept until you unsubscribe.
How do we protect it?
Checkout and account pages are served over an encrypted HTTPS connection. Access to customer data is limited to people who need it to run the store. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.
Your choices and rights
You can unsubscribe from marketing emails at any time with the link in each email. You can ask Muster USA to access, correct or delete your personal information by emailing [email protected]. We may need to verify your identity, and we may keep information we are legally required to keep, such as order records.
California residents
Muster USA is based in California. If you are a California resident, you have the right to know what personal information we collect, use and disclose; to request access to, correction of or deletion of your personal information; to opt out of the sale or sharing of personal information (we do neither); and not to be discriminated against for exercising these rights. To make a request, email [email protected] with “California privacy request” in the subject. You may use an authorized agent. We respond within 45 days.
Children’s privacy
musterusa.com is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
When we change this Privacy Policy, we will post the new version on this page and update the “Last updated” date above. Significant changes will also be noted on our homepage or by email.
Contact us about privacy
Muster USA, 408 Daytona Dr, Goleta, CA 93117, USA · [email protected]
